METRO RIDERSHIP ON THE RISE
AGENCY POSTS FOURTH STRAIGHT MONTH OF GROWTH
METRO has seen a jump in ridership for the fourth consecutive month, while also posting its highest non-weather related increase since July 2006.
For November 2011, ridership rose 5.7 percent to 6,514,181 boardings compared to the 6,161,889 boardings recorded the same month last year.
Ridership on local and Park & Ride buses increased by 5.8 percent to 5,639,997 versus the 5,330,038 boardings recorded in November 2010.
METRORail posted 874,184 boardings compared to 831,851 in November 2010, an increase of 5.1 percent.
“As the economic situation settles down, METRO’s focus on delivering first-class transit services based on smart service is starting to pay off,” said METRO President & CEO George Greanias. “We have a long way to go, but the trends are clearly in the right direction.”
METRO’s 5.7 percent jump in ridership in November 2011 follows a national growth trend of 2 percent in the third quarter. For more on the national numbers, click here.
The two main factors attributed to METRO’s continued growth are: a more stable economy in the Houston area and the ongoing fine-turning of the METRO system performed through annual service adjustments.
Service changes in FY2011 proved successful, boosting ridership by roughly 152,000 boardings in the first two months of FY2012 (October and November 2011). Changes included the restructuring of routes in the Northwest area, reorganization of service along the popular Westheimer corridor, as well as additional and extended service on other routes. These adjustments alone accounted for more than half of the estimated 310,000 bus boardings in FY2012.
Customer service is a priority at METRO, and the agency will continue to look for ways to improve its service reliability and efficiency. For route and bus information, please visit www.ridemetro.org or call 713-635-4000.