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Public Safety

Fort Bend County
City of Missouri City
News Release
Friday, September 01, 2017

More Grocery Stores and Pharmacies Open for Business in the Fort Bend County Area

UPDATE: 9/1 9 a.m.: As of 7:15 a.m., the Brazos River had a level of 55.19’ and is expected to crest at 55.7’ in the morning on Saturday, Sept. 2. Residents may track the River’s level on the National Weather Service’s website.

The mandatory and voluntary evacuations remain in place.

Continue to check the City’s interactive road closure map to see where high water areas and road closures are located.

As we continue to near the end of inclement weather conditions, grocery stores and pharmacies are continuing to open for business in the Fort Bend county area. 

Residents are encouraged to contact each store individually to inquire on current in-store stock.

Societal Restoration; Recovery for Citizens and the Business Community

Societal Restoration is a key objective of recovery from emergency situations. Recovery for our citizens and business community is vital to restoring our City’s way of life. 


Homeowners are highly encouraged to file a claim with their insurance provider. It is important that homeowners understand the difference between a homeowners policy and a flood insurance policy.

A homeowner’s property insurance policy is administered through an insurance provider such as State Farm, Farmers, Travelers, etc. This policy will cover things related to Harvey and its tornados such as roof leaks, structural damage and content loss. Regarding water damage from rainfall to the structure, the homeowner’s policy will cover water damage that comes from the sky. 

Flood insurance is administered by FEMA and is underwritten by insurance companies. Flood insurance is what provides coverage from water damage that results from rising flood water. This means that the flooding caused by Harvey or the rising river water that causes damage is covered under a flood insurance policy. A homeowner’s property insurance policy will not cover damage due to rising flood waters. For information on the National Flood Insurance Program (NFIP) homeowners can refer to

A homeowner should always file a direct claim with their property and flood insurance carriers. They should also file for FEMA Individual Assistance (IA). Homeowners should file their FEMA application at

In certain circumstances a homeowner may receive their property insurance claim, however, the claim may not be enough to cover the cost of repairs (i.e. insurance deductible). Additionally, because a homeowner has insurance, FEMA may deny their application for benefits. If this occurs the homeowner can apply for a U.S. Small Business Administration (SBA) Loan. This very low interest rate government loan can potentially make up the gap to cover the cost of repairs. They can apply for this program at

Business Owners

In addition to applying for property insurance on their business, residents can also participate in the NFIP and purchase flood insurance. The same rules apply regarding Harvey damages and rising flood water. Small Business Owners are not eligible for FEMA Individual Assistance. They can apply for loans through the SBA at

In all cases, a flood insurance policy does not go into effect when initially purchased. There is a 30 day waiting period before a policy becomes active. If a policy was purchased a week before Harvey, and the property received flood water damage, the insurance claim will most likely be denied because the policy was not yet active.

In the coming days, FEMA and several insurance carriers will establish recovery centers to assist residents with applying for assistance. In all cases, FEMA applications should be filed online at the website. This will expedite their application through the FEMA system. If FEMA denies benefits, the homeowner’s application is automatically forwarded to the Small Business Administration. The SBA coordinates its efforts directly with FEMA and will be present at the FEMA recovery center. 

For more information, please contact Division Chief of Training/Emergency Management Coordinator Jaime Ponce de Leon’s office at 281.403.4370.

UPDATE: 9/1: WCA/VF Waste Services will resume regular service for solid waste that is placed in the blue cart. Please place your cart out at the curb in the same manner as you normally do. Recycling services will be suspended until Monday, Sept. 11, when they will resume as normal for all customers citywide.

Regular service will also take place on Monday, Sept. 4, for all customers on Labor Day. Please note, suspended WCA/VF Waste Services due to this storm event will not be made up or pushed to another service day. Safety is WCA/VF Waste Services’ number one concern; they hope everyone is safe during this time.

Our commercial collection service is operating on a limited basis.  We are only collecting trash from hospitals, apartments, restaurants, and convenience stores. We will begin normal operations very soon.

All storm debris, including hazardous waste and construction debris, will be serviced on a separate schedule to be determined on a later date; details will be shared with residents when finalized. Please reference the above FEMA graphic for clarification regarding different debris types. City staff are finalizing details with the County and will notify residents of proper procedures when an announcement is ready regarding storm debris pickup.

Collection services were suspended the afternoon of Friday, Aug. 25, 2017, due to the severe weather and flooding caused from Harvey. WCA/VF Waste has been continuing to assess serviceability of the roadways and communities on a day-to-day basis and have been updating customers via their website and email announcement blasts.  If you would like to receive updates, please register by sending an email to

WCA/VF Waste’s mission is to provide the best service possible to communities, and during times like this, it is their goal to first collect putrescible waste, which is the material that begins to breakdown and, if left uncollected, would begin to decompose in the Houston heat.


WCA/VF Waste asks that residents separate their putrescible waste from their bulk waste to ensure proper and timely collection (a four bag maximum, per home, will be picked up each service day). WCA/VF Waste Services will not be collecting carpet or construction materials as regular collection related to this storm event. More details will be published at a later date.

WCA’s customer service line is 281.403.5800; due to the storm, residents may experience a delay in service while calling the line, but all questions and concerns will be addressed.

Remembering Jim Guidry

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