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Bay Area Houston Economic Partnership GRCC
Galveston County
City of Galveston
News Release
Saturday, January 20, 2018

City Eases Restrictions as Tanks Recover, Lowers Drought Contingency Plan to Stage 3
Tank levels continue to rise, however, City to remain in conservation mode through weekend.

GALVESTON, Texas – With tank levels rising above 70% capacity, the City has lowered restrictions to Stage 3 of the Drought Contingency Plan. Stage 3 of the Drought Contingency Plan asks residents and business to remain conservation minded with a few restrictions in place, while allowing several activities during designated times.

“Thanks to our residents and business making a conscious effort to conserve, we have seen all of our storage tank levels rise tremendously over the last three days,” said City Manager Brian Maxwell. “Between the tireless efforts of our own City crews, to the team effort put in by our citizens, we are in a much better place today than we were on Wednesday.”

If residents and businesses can continue these efforts, we anticipate being able to lift the Drought Contingency Plan restrictions entirely after the weekend. Residents are still encouraged to continue reporting leaks online at, by emailing, or by calling 409-797-3550.

As an update, City utility crews have now shut off water to over 1,105 locations due to frozen pipes that have leaks. We are prepared to forgive any excess use due to broken water lines on all customers’ bills before they are mailed. City and contracted crews are working diligently to assist citizens across the Island with simply turning water service to their home off, however, citizens will still need to contact a plumber to help with repairs as well as turning the water back on.

The restrictions during this stage for the use of water are outlined below:



Things You Can Be Fined for During Stage 3 of the Drought Contingency Plan

  • Irrigation of landscaped areas can only be done on Tuesdays and Thursdays for customers on the East side of the City (east of 103rd Street), and Wednesdays and Fridays for water customers on the West side of the City (west of 103rd Street). Irrigation of landscaped areas with potable water shall be limited to designated watering days before the hours of 10:00 a.m. OR after 8:00 p.m., and shall be by means of hand-held hoses, hand-held buckets, or drip irrigation only.
  • Private use of water to wash any motor vehicle, motorbike, boat, trailer, airplane or other vehicle is prohibited except on designated watering days before 10:00 a.m. or after 8:00 p.m. Such washing, when allowed, shall be done with a hand-held bucket or a hand-held hose equipped with a positive shutoff nozzle for quick rinses. Vehicle washing may be done at any time on the premises of a commercial car wash or commercial service station. This does not include vehicles that must be washed for health and safety and the welfare of the public.
  • Use of water to fill, refill, or add to any indoor or outdoor swimming pools, wading pools or Jacuzzi type pools is prohibited except on designated watering days before 10:00 a.m. or after 8:00 p.m.
  • The use of water for construction purposes from designated fire hydrants by special permit is prohibited, except with the written permission of the Director of Municipal Utilities.
  • The addition of potable water to any ornamental fountain or pond for aesthetic or scenic purposes is prohibited except where necessary to support aquatic life.
  • Use of water from fire hydrants shall be limited to firefighting, related activities, or other activities necessary to maintain public health, safety, and welfare.
  • The watering of golf course tees with potable water is prohibited unless the golf course utilizes a water source other than that provided by the City of Galveston (e.g. reclaimed, non-potable water).
  • The following uses of potable water are considered non-essential in Stage 3 and are prohibited unless services are being provided by a third party for profit company: 1. wash down of any sidewalks, walkways, driveway, parking lot, tennis courts, or other hard surfaced areas; 2. use of water to wash down buildings or structures for purposes other than immediate fire protection; 3. use of water for dust control, except as permitted by the Director of Municipal Utilities; 4. hydrant flushing, flushing gutters.
  • All restaurants are prohibited from serving water to patrons except on patron request.



If you have a leak, here’s what you need to know…

  • City crews will assist homeowners with turning the water to their home off, however, repairs and turning the water back on will need to be made by a licensed plumber.
  • If you still need to report a leak, please help us lower the call volume by using this form:  or emailing your information to:
  • If you reported a leak, your February bill for January consumption will be automatically adjusted. The City will take an average of your usage over the last 12 months and that will be the amount due for January. January bills will be received in February and due in March.

Ways you can help…

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